NSP Perspectives, Client Stories & Research
Perspectives on change, transformation, and the forces shaping how modern organizations evolve.
2025 Change Momentum Index®
In 2025, 47% of change initiatives were either stagnant or struggling to gain traction — eroding trust, morale, and belief in the organization's ability to evolve.
47%
of change initiatives stalled or struggling to gain traction
70%
of transformations did not meet their stated objectives
Status shows what has been done. Momentum shows whether the organization is actually moving. CMI® gives sponsors the leading indicators they need to see whether momentum is building or slipping — before execution risk becomes harder to recover.
A procurement leadership perspective on why status alone cannot show whether transformation momentum is building.
AI is not just changing work. It is changing the physics of change. Most organizations are moving. Few are building the momentum required to sustain what they are accelerating.
Most AI initiatives do not stall because the technology fails. They stall because the organization lacks the clarity, trust, governance, and change momentum required to absorb the work.
Why federal leaders need a momentum view — and what status reporting was never built to show.
A healthy enterprise culture does not guarantee a healthy transformation. Program culture is how decisions move, sponsors engage, managers translate, and teams tell the truth when pressure rises.
How a Fortune 500 financial services enterprise used CMI® at key intervals to strengthen governance, adoption, and execution momentum across a multi-phase Source-to-Pay transformation.
How a leading financial services organization built the momentum to move customer-centric strategy from intent into enterprise-wide adoption — and what made the difference.
How organizations can access senior transformation expertise at the moments where momentum is most likely to build — or slip.
Moving AI from experimentation into governed, adopted ways of working that produce enterprise value. What it takes to close the gap between pilot and performance.
How a 40,000-employee healthcare organization harmonized enterprise data, built a guiding coalition, and delivered a measurably better user experience through a multi-year data-driven transformation strategy.
Originally published in Forbes. The most effective transformation leaders don't just manage change — they architect the conditions for it. Here's what separates those who get traction from those who don't.
Originally published in Forbes. Organizations that thrive don't choose between stability and innovation — they learn to hold both. Six principles for leaders navigating that tension.
Hybrid work has redefined what belonging looks like. Niki St Pierre on the practical strategies leaders can use to build genuine connection across distributed teams.
Originally published in Forbes. The leaders who navigate change best aren't the ones who minimize disruption — they're the ones who reframe it as the path forward.
How a Major Financial Solutions Firm achieved optimal hybrid workplace efficiency — improving employee satisfaction, earning Great Place to Work recognition, and reducing costs through strategic change management at scale.
Not all change initiatives are created equal. NSP & Company breaks down the structural factors that predict whether a transformation effort will gain traction — or quietly fade.
Originally published in Forbes. A practical five-step framework for leaders who need to move their organizations through change without losing momentum or their people.
The old metrics of productivity no longer fit the way people work. Niki St Pierre on what leaders should measure instead — and how to build a culture that actually performs.
Return-to-office mandates aren't working. Here's what does — a people-first approach to rebuilding the case for in-person collaboration without the backlash.
One of the most consequential decisions a change leader makes is whether to build internal capability or bring in outside expertise. Niki St Pierre on how to get that call right.
A Global Marketing Powerhouse elevates client engagement and retains 100% of top global accounts through Organizational Change Management and Agile Program Management at scale.
Originally published in Smart Business Magazine. There is a science to effectively executing and managing change. Here are six proven techniques to make change less painful and more effective for your organization.
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